I cannot connect CarMD to a VW

Volkswagen has an issue with communication when the vehicle has an aftermarket alarm or radio installed. This issue is not limited to CarMD tools, but occurs with all code readers and scan tools on the market. Consult your local Volkswagen dealership or Service Center for the proper testing procedures in this case. Or, consider purchasing an OBD2 extension cable by calling us @ 1-888-MyCarMD.Air Jordan XIII CP3

NoneI cannot connect CarMD to a VW