Privacy Policy2019-01-11T21:10:46+00:00
CarMD Privacy Policy

1. CarMD Values Your Privacy
Any and all personal information collected at this site will be kept strictly confidential and will not be sold, rented, loaned, or otherwise disclosed to any outside third-party without consent. Any and all the information provided by you, by your vehicle service provider, or by the vehicle will be held with the utmost care and to further our ability to help you and others with current and future vehicle health issues, as described below.

2. Collection of Personal Information and Website Use Data
Several sections of the CarMD.com website request and collect personal identifiable information, such as your e-mail address, name, home or work address or telephone number, and credit card information. That information will only be used to provide you or your vehicle service provider with any and all requested information, products or services and will NOT be sold, reused, rented, loaned, or otherwise disclosed without written authorization.

We also collect other aggregated information such as your Internet Protocol (IP) address to help diagnose problems with our systems and ensure the safety and security of our customers and website visitors. During your visit we monitor your experience by collecting additional data, including: duration of visit, web browser type and version, operating system, referring sites, type of product used, and other web browsing behaviors and statistics. This information is exclusively used internally for system improvements and to better serve our customers and website visitors.

3. Collection of Vehicle Information
As part of the diagnostic evaluation provided by CarMD, we also collect information from your vehicle that identifies and indicates the operation condition of your vehicle. That information is compared to other stored information collected from similar vehicles and other reference materials to help identify any defects in your vehicle, and the most likely fix to remedy the defect. Your vehicle information is then permanently merged with our stored information to further enhance our ability to identify and fix future defects in your vehicle and similar vehicles that we may later service.

4. Use of Your Information
All the personal identifiable information and other information provided by you, your vehicle service provider or your vehicle will only be used as authorized herein. Personal information will NOT be shared with third parties for commercial purposes. The consented information provided to CarMD can and may be used in the following ways:

  • To ensure a safe and secure web browsing experience
  • To improve the content and service of our website
  • To improve our product and brand experience
  • To support customer questions regarding any of the products offered in this website
  • To alert you of new products, special offers and other information related to car repair and maintenance
  • To service our accounts;
  • As part of our diagnostic database used in evaluating vehicle condition data from various customer vehicles; and
  • As part of generalized statistical analysis for evaluating vehicle condition data and generating predictive diagnostic reports for predicting defects in various make/model vehicles such as the CarMD® Vehicle Health Index™

If you are a registered member, you have the right to modify all personal information provided by logging into your account or by directly contacting us. (See contact information)

5. Use of Cookies
A cookie is a text file that is placed on your hard disk by an Internet web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

This website collects “cookie” information to personalize your browsing experience and to provide you better service and information about your needs and interests. Most Web browsers have the ability to accept or decline “cookies”. Popular browsers such as Microsoft® Internet Explorer, Apple® Safari, Mozilla Firefox®, Google Chrome, and Netscape® automatically accept cookies, but you can modify their setting to decline cookies if you desire. Some sites use cookies to provide an interactive experience, so if you choose to decline cookies you may not be able to view all its features.

6. Web Server Security Practices
All information collected by our server is protected through a 128-bit encryption firewall, which prevents outside visitors to collect any information about you. Internally, the information is redirected and stored in a secure and isolated server that is only accessible by authorized personnel.

7. Passwords
CarMD.com offers some services that allow you to record and store information in a password-protected area, such as CarMD PRO SCAN. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your CarMD.com passwords or accounts. You grant CarMD and all other persons or entities involved in the operation of the Site the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the Site. CarMD.com Corp. does not assume any responsibility or liability for any information you submit.

8. Acceptance
Clicking on the “Accept” icon constitutes acceptance of the foregoing terms respecting the collection and use of the above described data.