Limited 1-Year Warranty

CarMD.com Corp (“CarMD”) warrants to the original purchaser that this unit is free of defects in materials and workmanship under normal use and maintenance for a period of one (1) year from the date of original purchase. The warranty applies only to registered CarMD users who register their product at www.CarMD.com at time of purchase. If the unit fails within the 1-year period, it will be repaired or replaced, at CarMD’s option, at no charge, when returned prepaid to the CarMD Technical Service Center with proof of purchase – the sales receipt may be used for this purpose. Installation labor is not covered under this warranty.

All replacement parts, whether new or re-manufactured, assume as their warranty period for only the remaining time of this warranty. This warranty does not apply to damage caused by improper use, accident, abuse, improper voltage service, fire, flood, lightning, or other acts of God, or if the product was altered or repaired by anyone other than the CarMD Technical Service Center. Consequential and incidental damages are not recoverable under this warranty.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. No portion of this warranty may be copied or duplicated without the expressed written permission of CarMD.

THIS WARRANTY IS NOT TRANSFERABLE

Obtaining Warranty Service

Products requiring service should be returned as follows:

1. Call the CarMD Technical Service Center to obtain a Return Merchandise Authorization (RMA) Number:

1-888-MyCarMD (1-888-692-2763)
Mon – Sat, 6 AM – 6 PM (Pacific Time)

2. Package the product carefully to prevent shipping damage
3. Include your name, return address, and a day contact phone
4. Enclose a copy of the dated sales receipt
5. Describe the problem
6. Ship the unit using the issued RMA label or you can ship directly to:

CarMD.com Corp
Attn: Technical Services - Warranty Claim
11245 Young River Ave
Fountain Valley, CA 92708
U.S.A.

You can also reach us by mail by using our Contact Form.